Shipping policy

Shipping Policy

Last Updated: [Date]

Order Processing

Orders are typically processed within 1–5 business days after payment has been successfully received and verified.

Processing times may vary during holidays, promotional periods, or due to high order volumes.

Shipping Times

Estimated delivery times are provided for informational purposes only and are not guaranteed.

Actual delivery times may vary depending on the destination, carrier performance, customs clearance procedures, weather conditions, local disruptions, and other factors outside our control.

Delivery Delays

While we strive to ensure timely delivery, we are not responsible for shipping delays caused by:

  • Shipping carriers;

  • Customs inspections or customs clearance procedures;

  • Postal service disruptions;

  • Weather events or natural disasters;

  • Government actions or restrictions;

  • Incorrect shipping information provided by the customer;

  • Any other circumstances beyond our reasonable control.

Delivery dates are estimates only and should not be considered guaranteed delivery commitments.

Lost, Delayed, or Stolen Packages

Once an order has been handed over to the shipping carrier, responsibility for transportation rests with the carrier.

If a package is significantly delayed, lost in transit, or marked as delivered but cannot be located, customers should first contact the shipping carrier directly. We will make reasonable efforts to assist with carrier investigations where possible.

We are not responsible for packages that are lost, delayed, stolen, or damaged after being marked as delivered by the carrier, except where required by applicable law.

Customs, Duties, and Taxes

International orders may be subject to customs duties, import taxes, VAT, or other fees imposed by the destination country.

These charges are the responsibility of the customer unless otherwise stated at checkout.

Incorrect Shipping Information

Customers are responsible for ensuring that all shipping information is accurate and complete.

We are not responsible for delays, failed deliveries, or additional costs resulting from incorrect or incomplete shipping information provided during checkout.

Contact Information

Business Name: Sports Store Finland

Email: sports.storefin@gmail.com

Address:

Linnankatu 21
20100 Turku
Finland